Privacy Policy

Last Updated: July 4, 2019

The Website and its Content is owned by Zergo Co., Ltd. (“Company”, “we”, “us”).  The term “you” refers to the user or viewer of zergo.co.th

Please read this Privacy Policy carefully before using this website. We reserve the right to change this Policy at any time without notice.  In the event of a material change, we will let you know via email and/or a prominent notice on our Website.

This Privacy Policy sets forth how we collect, use, process, and distribute your information including personal data (defined below) when you use our Website.  We will not use or share your information with anyone except as described in this Privacy Policy. The user of information collected through our website shall be limited to the purposes under this Privacy Policy, unless you have entered into a separate contract, Terms of Use, or formal engagement letter with us as those supersede this Privacy Policy.

Use of any personal information or contribution that you provide to us, or which is collected by us on or through our Website or content is governed by this Privacy Policy. By using our Website or its content, you consent to this Privacy Policy whether you have read it.

Zergo Co., Ltd. is committed to ensuring that your privacy is protected and respected.  By submitting your personal date to us, you agree to us using your data as follows:

Information we may collection from you

We may collect and process the following data from you in order to provide a positive experience while using our Website. We will collect the minimum amount of information necessary for us to fulfill our obligation to you.  We may collect:

  • A name and email address so we can deliver our newsletter to you. You would be affirmatively consenting to thisby providing it in our contact forms.
  • Billing information including name, address, and credit card information so that we can process your payment for our products or services.
  • A name and email address if you complete our contact, get a quote, or book a call form with a question. We may send you marketing emails if you either give consent or if we believe we have a legitimate interest to contact you.

Please note that the information above (“Personal Data”) that you are giving to us is voluntary, and by providing this information to us you are consenting to the use, collection, and processing of the Personal Data.  You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us as hello@zergo.co.th.

If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Website or content.

Other Information We May Collect:

Anonymous Data Collection & Use: To maintain our Website’s quality, we may use your IP address to help diagnose problems with our server and to administer the Website by identifying which areas of the website are most heavily trafficked and to display content according to your preferences. This “traffic data” cannot personally identify you, but it is helpful for marketing purposes and improving our services. Traffic data collection does not follow a user’s activity on any other website in any way. Anonymous traffic data may be shared with business partners and advertisers on an aggregate basis.

Use of Cookies: We may use the standard “cookies” feature of major web browsers. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on the Website and some features may not work as intended.

What We Do with Information We Collect:

Contact You: We may contact you with information you provide us based on these lawful grounds for processing:

  1. Consent: We may contact you if you give us your clear, unambiguous, affirmative consent to contact you.
  2. Contract: We may contact you under our contractual obligation to deliver goods or services you purchase from us.
  3. Legitimate Interest: We may contact you if we feel you have a legitimate interest in hearing from us. For example, if you sign up for a free gift or webinar, we may send you marketing emails based on the content of that free gift or webinar. You will always have the option to opt-out of any of our emails.

Process Payments: We will use the Personal Data you give us in order to process your payment for goods or services under contract. We only use third party payment processors that take the utmost care in securing data and comply with GDPR.

Targeted Social Media Advertisements: We may use the data you provide us to run social media advertisements and/or create look-alike audiences for advertisements.

Share with Third Party: We may share your information with trusted Third Parties, such as our newsletter service provider, in order to contact you via email, our merchant provider to process payments, and Google or social media accounts to run advertisements.

Viewing by Others

Whenever you make your date available for viewing by others online through this Website or its content, it may be seen, collected and used by others, and therefore we cannot be responsible for any unauthorized or improper use of the information you voluntarily share (i.e. sharing a comment on a blog post, posting in a Facebook group that we manage, sharing on a mentoring call, etc.)

Our site may, from time to time, contain links to the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Submission, Storage, Sharing and Transferring of Personal Data

It is important to note that we may transfer data internationally. By using our website and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.

Confidentiality

We aim to keep the Confidential Information that you share with us confidential. Your Confidential Information is stored through a data management system. We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with  the law or any legal process served on us, our partners, sponsors, investors, or affiliates; to protect and defend our rights or property or those of our users; or to protect the personal safety of our users or the public.

Passwords

To use certain features of the Website, Product or Service, you may need a username and password, which you will receive through the Program registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session.You are not permitted to share your username and/or password with anyone. If we learn you have shared your username and/or password with another person, we reserve the right to immediately terminate your access to the Program, Site and the Facebook group. It is your responsibility to protect your own password from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information. You are responsible for activities that take place using your password(s) and within your account. If you share your password(s) with anyone, they may be able to obtain access to your personal information at your own risk.

By using our Programs and site, you agree to enter true and accurate information as part of the Program registration or otherwise. If you enter a bogus email address, we have the right to immediately inactivate your account.

We will use our best efforts to keep your password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

Unsubscribe

You may unsubscribe to our e-newsletters or updates at any time through the unsubscribe link at the footer of all e-mail communications. We manage e-mail lists through a list management system. Unsubscribing from one list managed by us will not necessarily remove you from all publication email lists. If you have questions or are experiencing problems unsubscribing, please contact us at hello@zergo.co.th.

You have a right torequest information about how your Personal Data is being used and request a copy of what Personal Data we use. You also have a right to rectify or erase Personal Data and receive confirmation , withdraw your consent at any time to the processing of your Personal Data, lodge a complaint with a supervisory authority if you feel like we are using your Personal Data unlawfully, or object to our use of your Personal Data.

Anti-Spam Policy

We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all e-mails. We will not sell, rent or share your email address.

Data Controller and Processors

We are the data controllers as we are collecting and using your Personal Data. We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to ensure our data processors are GDPR compliant.

If there is a dispute that arises thatcannot beresolved through email correspondence, the dispute shall be settled by arbitration, which will occur via telephone by an arbitrator that we mutually agree upon. If no such party can be agreed upon, either party may commence mediation and/or binding arbitration through the Thailand Arbitration Center (THAC), or other forum mutually agreed to by the parties.  Prior to seeking arbitration, you must submit your concerns to Zergo Co., Ltd. via email in an attempt to resolve the situation prior to resorting to arbitration.

If you have any questions about this Privacy Policy, please contact us at hello@zergo.co.th. Our business address is Zergo Co., Ltd. No.3 Soi Tien Talay 20, Yaek 8-12, Bang Khun Tien – Chai Talay Road, Samae Dam, Bang Khun Tien, Bangkok 10150, Thailand.